Contact Us

At Maison Nova Boutique, customer satisfaction is at the heart of everything we do.
Our customer service team is here to assist you with any questions regarding our products, your order, or our services.

Customer Service

For any request for information, assistance, or order tracking, please contact us by email at:
📩 shopservice.europe@outlook.com

In your message, please include:

  • Your full name

  • Your order number (if available)

  • The email address used during your purchase

This information will help us process your request as quickly as possible.

Customer Service Hours

Our support team is available Monday to Friday, from 9:00 a.m. to 6:00 p.m. (excluding public holidays).
We are committed to responding to all inquiries within 24 business hours.

Before Contacting Us

We encourage you to visit our FAQ page, which answers the most common questions regarding:

  • Delivery times and shipping options

  • Returns and exchanges

  • Payment methods

  • Refund policy

Maison Nova Boutique Commitment

We are committed to providing our customers with:

  • Personalized support

  • Clear and accurate information

  • Reliable, professional follow-up before and after every purchase

Your trust means everything to us, and we do our utmost to ensure a smooth, enjoyable, and secure shopping experience.

Maison Nova Boutique – Professional customer service, always here for you.